Shipping & Delivery

Last updated: 2025-01-01

UNIY Keys provides digital software license keys and related products. All items offered on our platform are delivered electronically, and no physical shipping is required.

1. Digital Delivery Only

All products purchased from UNIY Keys are delivered digitally to the email address you provide at checkout. You will not receive any physical item in the mail. Delivery is handled electronically and is usually instant.

2. Delivery Timeframe

In most cases, delivery is processed automatically and you will receive your license key within:

• 1–5 minutes for successful payments
• Up to 30 minutes during high traffic or manual verification

If your order requires additional review (e.g., security validation, email correction), delivery may take slightly longer. In rare cases, delays can occur due to payment processing issues.

3. Delivery Method

Your purchased license key, instructions, and order details will be sent to:

• The email address used during checkout
• Your account dashboard (if available on your site)

Please ensure your email address is correct before completing your purchase.

4. If You Did Not Receive Your Product

If you have not received your license key, please take the following steps:

• Check your email spam/junk folder
• Search your inbox for our email address: Support@uniykeys.com
• Ensure the email provided during checkout is correct

If none of the above resolves the issue, please contact us with your order number and email address. Our support team will assist you promptly.

5. Incorrect Email Address

If you entered an incorrect email address during checkout, we may be able to help update it. Proof of purchase and verification may be required. Delivery to an incorrect email address due to customer error is not eligible for refunds unless the key remains unused.

6. Delivery Confirmation

A delivery confirmation email will be sent once your order is processed. This email includes:

• Your license key
• Order details
• Activation instructions (if applicable)

7. System Requirements

Customers are responsible for ensuring that their device meets the system requirements for the software they purchase. Digital products delivered successfully are considered received, regardless of device compatibility.

8. Need Assistance?

If you experience delays or have any questions, feel free to contact us:

• Email: Support@uniykeys.com
• Phone: +44 7564 904249
• Address: 128 City Road, EC1V 2NX, London, UK

We are here to ensure that your digital purchase experience is smooth and reliable.